Uncategorized /

Can I Get a Rental Car While My Car’s in the Shop at Paul Bros.?

We get it – bringing your car in after an accident is the worst. You now have expenses you weren’t planning for and worse, time without your car. If your car is brought into the shop after an accident for repairs, the only good news you may find is that it hasn’t been totaled. But, it probably means you could go longer than a few days without your car in your driveway. If you don’t have a second car to use or anyone to lend a hand, you may be stuck trying to find a rental car at the last minute. At Paul Bros. Auto Body shop, we get the question, “can I get a rental car while my car’s in the shop” all the time by our customers. But not everyone knows what happens during that process. Today, we’re going to answer that question for you!

Can I Get a Rental Car While My Car’s in the Shop?

Understanding your insurance claim…

Typically, when you’re in an accident and you weren’t the one responsible, there is  “negligent driver’s insurance.”  The other person’s insurance company is in charge of handling not just the repair costs, but these rental costs as part of the settlement agreed on.

If you are the cause of the accident, were in a hit-and-run-situation, or the all too common West Philadelphia troubles of fender benders and side-swipes, your own insurance will most likely cover the damage. The only way to find out if rental costs are covered under your own insurance is to call and ask your provider. If they do actually cover it then you’re set!

Filing with the Negligent Driver’s Insurance Company vs. Your Own        

There are a few things to consider before you ask your insurance company, “can I get a rental car while my car’s in the shop?” You should first decide if you are going to file a claim with the negligent driver’s insurance company (if applicable), or if it’s worth it to file with your own company. Here are some of the pros and cons to consider:

Uncategorized /

Will New Paint Match the Rest of My Car After Auto Body Repair in West Philadelphia?

Have you been considering getting a fresh update to the color of your car? Have you noticed some delamination or rust on the side panels and want to get it fixed? Or, have you just been in a collision and need the damage repaired? Well, all of these will require a new paint job. At Paul Bros., one of the most common questions we’re asked is, “will new paint match the rest of my car after auto body repair?”

We can’t say it isn’t something to consider when you’re getting your car worked on. No one wants their car going into the shop for a routine procedure and coming out looking terrible. So, it’s understandable this is a concern of our clients. But don’t worry! Our shop has state-of-the-art technology to make sure your car is returned to pre-accident/damage condition – this includes a sleek paint job.

Will New Paint Match the Rest of My Car After Auto Body Repair?

What is involved in the process…

There are a few steps involved when getting a new paint job. First, if you’ve submitted for a free online estimate, we will review the car and give you a general idea of the price. Once your car is brought it, we can assess the job in person and have a clearer vision of what needs to happen. Generally, the car will be prepped for a new coat of paint after the damage has been repaired. The areas in questions will be washed and sanded down completely before the new paint job can happen. Your car will then be covered with a plastic coating and taped off to keep areas not be painted safe.

How We Paint Match for Your Car…

Whether you’re getting a new bumper cover painted, peeling clearcoat repair, complete auto painting, scratch removal, or classic and vintage car body paint, we can match it. The concern from clients usually comes from the painting of different materials or older vehicles. If you’re getting a bumper replaced with a cover, the paint typically is a shade or two different because covers are plastic while the car is metal. So, even though you use the same color on the car as the cover, it will vary because of the material.

Uncategorized /

What Kind of Warranty Comes with My Car Repair in University City?

Paul Bros. Auto Body stands behind the work performed by our facility because we want you to be a loyal, happy customer. We understand that having auto body work done is stressful and you want to know about repairs in the future. At our shop, we have a lot of people ask, “what kind of warranty comes with my car repair?” Unlike a lot of other shops in University City, Paul Bros. offers warranties for everyone and their repair. Below we’ll tell you all about what kind of warranties we offer to our customers. We can tell you how long each warranty lasts and what it specifically covers. We’ll also tell you why it’s important to get a warranty on your car after repairs are done.

What Kind of Warranty Comes with My Car Repair in University City

Every body shop is different, but at Paul Bros., we offer a lifetime warranty. We offer written warranties within all of our paint and body repair facilities. We promise to repair any defects in our workmanship free of charge. This does not, however, include those defects caused by unreasonable use, maintenance, or care of the vehicle. The best way to have your vehicle serviced under a warranty with Paul Bros. is to keep a receipt of your original repair. Most repair shops require proof of your last visit and repair to be able to receive repairs on your vehicle.

Types of Warranties We Offer

Body Repairs – In terms of answering “What kind of warranty comes with my car repair,” at Paul Bros., we offer a limited warranty on any type of metalwork done to your vehicle. This type of work includes welding pieces and applying any types of materials used to combat common issues like cracking, flaking, and deterioration.

Uncategorized /

Totaling My Car vs. Repair: What I Need to Know as a University City Driver?

So, you’ve been in an accident. A bad one. Maybe someone rear-ended you on the highway. Or, maybe someone hit your parked car. University City and other Urban areas are notorious for those types parked car accidents. You’re now faced with the question of whether or not your car is repairable. “Totaling my car vs. repairing it,” is a dilemma a lot of our clients at Paul Bros. have.

There is a definite process to how a decision is made. The process includes the consumer’s side in addition to the insurance company’s side. Understanding this process will help ease your tension through this extremely frustrating time. At Paul Bros., we want to help you understand everything you need to know about whether or not your car will be totaled or if it’s repairable and what to expect from the insurance company.

Totaling My Car vs. Repair: What Do I Need to Know?

How the insurance company decides between “totaling my car vs. repair” depends on a few different factors. Once you’ve been in an accident, you can submit the claim to your insurance company to get the ball rolling on finding out what you can expect. It is also wise to submit for a free estimate from your repair shop to get multiple opinions. At Paul Bros., we offer the option of getting a free online quote. We do this because we know that in some cases, your car may not even be drivable and you can’t make it into the shop. This way, we can look at the car via the pictures you submit. The insurance company is a little different.

How Does the Insurance Company Decide Between Totaling My Car vs. Repair?

In most cases, the insurance company will decide between the lesser of the two in terms of cost. Your insurance company will send out an adjuster to assess the damage of the car. They will take into account several different factors including:

  • How old your vehicle is
  • Your car’s mileage
  • The condition of your vehicle before the accident
  • The severity of the damage

After the appraiser takes a look at your car, they may ask you to submit estimates to see the total cost of repairs. Paul Bros. is more than willing to work with you and your insurance company in this process. The insurance company will next make their decision. If it is cheaper to repair the car, then they will pay to have the car’s damage fixed. If the cost of repairs cost more than what the assessment says the car is worth and there really is no option for repair, your insurance will most likely deem the vehicle at a total loss. When this happens, the insurance company will pay the fair market value of the car prior to the accident. This amount, however, will not include the deductible.

Uncategorized /

How Long is a Typical Bumper Repair in University City?

After you’re in an accident and get your car into the shop for repair, the first question that pops into your head is probably, “How long is this going to take?” For many, if this is the only car you have or you have places to be, going several says without your car can be miserable. Most shops aren’t able to give a clear-cut answer but at Paul Bros., we have the process down and we’re here to answer your most burning question – “how long is a typical bumper repair?”

We want your car to be in and out as quick as possible, working like new. Living in University City, one of the most common repair jobs we see at Paul Bros. is the result of a fender bender. Replacing a bumper is a fairly routine process but does require some time (but don’t worry it’s not a lot!)

How Long is a Typical Bumper Repair?

Every fix is different, but there are a set of processes any shop should follow and be able to calculate into a time frame for the completion of your car. At Paul Bros., you can begin the process by scheduling a free, online quote where we can take a look at your car and get started on preparation.

Repairing and Replacing a Bumper

So, how long is a typical bumper repair? Typically, to repair or replace a bumper cover takes about 3 days. Repairing a bumper cover usually involves first removing the cover from the car. After it is removed, any imperfections are removed or sanded down for a smooth surface. Once the surface has been cleaned and sanded off, our technicians can then begin the painting process. When the paint has been dried and cured and is finally safe to handle, the bumper can be reinstalled on the car. This painting and curing process probably takes the longest since it takes around 6 to 8 hours for everything to dry completely. Once this process is complete, the car is given a thorough cleaning and sent on its way!

Uncategorized /

Problems with Aluminum Corrosion Repair in University City: Why Take it Seriously

The use of aluminum in auto manufacturing has increased heavily over the last few years. With the release of the 2015 Ford F-150, a model manufactured primarily out of aluminum, repair shops across the country began training to handle repairs related to this type of material. Aluminum corrosion can cause serious problems for drivers and repair shops.

Not many believe aluminum can rust, but all aluminum is different and it can corrode over time. When aluminum corrosion takes over a car, while mostly cosmetic, it can impact the outcomes of accident damage and subsequent repairs. Plus, there are different types of aluminum corrosion that affect the automotive world.

Most Common Auto Aluminum Corrosion and Prevention

Aluminum corrosion is easily noticeable and customers tend to notice when their car doesn’t look as great as it should. Over time, the longer corrosion goes unnoticed or unrepaired, it damages the vehicle further. Here are the most common types of aluminum corrosion to look out for:

Filiform Corrosion

Your paint job will never look worse than up against filiform corrosion. While it typically isn’t considered a structural issue, filiform corrosion begins under paint coatings. It will usually begin forming after a small scratch or chip damages the paint, leaving an opening. Filiform aluminum corrosion spreads causing a bubbling effect in common areas like the hood of the car. Sometimes, it will look like white powder stuck to your paint job.

Most manufacturers suggest refinishing the surface of the vehicle properly by buffing and cleaning the metal. All defects and rougher surfaces must be removed or smoothed. It is also important to paint and seal the car correctly. Having the right paint system used to treat your vehicle will prevent alloys from exhibiting filiform corrosion down the road.

Crevice Corrosion

Street parking is very common in University City and with street parking comes corrosive liquids that cause crevice corrosion. These abrasive liquids can come from salt vehicles whose contents mix with rain or other liquids to create a mixture harmful to your vehicle. These liquids make its way into the gap (or crevice) between two joining surfaces. Higher temperatures can quicken the aluminum corrosion and will appear as small pits or etching patterns.

This can cause slightly more of a structural problem as these corrosive liquids start their processes in joints, under gasket fittings and seams of the car. The best way to prevent this from happening is with sealants, primers, and coatings.

Uncategorized /

Driving with a Cracked Windshield: What University City Drivers Should Know

At some point, we’ve all been there. We leave the house, cross the driveway, sit down in our car only to look up and it – a crack. Sometimes it may just be a small chip. But that doesn’t change the fact that now there’s another problem to fix. Your first thought may be to just wait as long as you can and continue driving with a cracked windshield before you absolutely have to get it fixed.

But there are a lot of things wrong with that line of thinking. Living in University City brings many unpredictable variables which can affect your safety and bring more damage to your windshield.

So, what should University City drivers be looking out for?

Driving with a Cracked Windshield: What You Need to Know

Every driver should feel confident in their ability to see through their windshield and drive safely in their community. Driving with a cracked windshield simply doesn’t allow for that confidence. While a small chip might not mean much to you, but the crack always runs deeper.

Rules of the Road

You may not know it, but there are actually laws against driving with a cracked windshield. Depending on which state you live in, the severity of “punishment” may differ. In Pennsylvania, there can be no windshields with cracks or chips in the center of the driver’s side, no glass with shatters or sharp edges exposed, no large cracks or chips or areas of discoloration that interfere with a driver’s vision, or areas with etching. Failing to follow these Pennsylvania driving laws can result in fines and citations.

Replacing vs. Repairing a Windshield

In addition to blocking wind, rain, sleet, snow, bugs and any other natural (or sometimes manmade nuisance), windshields are actually a structural component of your car. In many models, the windshield actually holds some of the weight of the roof and sides. When it is damaged, the entire safety of you and your vehicle is compromised.

Uncategorized /

What West Philadelphia Drivers Can Expect When Getting an Estimate

Thankfully, getting an auto body repair estimate from a body shop is not something that happens every day. Hopefully, it isn’t something you need to do more than a few times in your life. But at Paul Bros., we know accidents happen. And when those accidents happen, we want to be there for you. Not only do we provide free estimates, but we provide you with some answers about what you can expect when getting an estimate.

Whether you’ve been involved in a car accident or walk outside to find someone hit your car, realizing damage has been done to your vehicle is never easy. Assuming your car is still drivable, finding and getting into a repair shop for an estimate can add to your frustration. Luckily, many auto body repair shops today make getting an estimate easy by offering free, online services for auditing your car.

Getting an Estimate for Auto Body Repair

It is okay to get multiple estimates from different repair shops to find out what works best for your budget. However, err on the side of caution when choosing a repair shop. While you might want to go with the cheapest, easiest option after receiving an estimate, your car may not end up repaired as well as it should be. It can be tough finding a repair shop who actually cares about your safety and car repair, so ask around. Do research about the repair shops in your area; ask them what their processes are. At Paul Bros., we remain as transparent as possible when it comes to fixing your car and giving you your free online quote.

Uncategorized /

Can I Drive with the Gas Light on in University City?

We’ve all been there before: You’re driving home from work and notice your gas level is well under a quarter tank. You tell yourself you have enough to wait to fill up until after work tomorrow, then completely forget. Next thing you know, you’re running on fumes pulling into the gas station with a glaring fuel light mocking you. No one likes getting gas. It’s expensive, standing in certain weather can be unbearable, and it’s time taken out of your busy schedule. On cold, wintry days in University City, getting gas can have many wondering, “Can I drive with the gas light on?” and if so, “how long?”

While some will ask themselves these questions in a game of “how far can I make it?”, continuing to drive with your gaslight on can cause far worse problems than running out on the side of the road. Let’s take a look what at how driving with the gas light on really means for you and your car.

What Does Your Gas Light Really Mean?

If you’re driving and see you gas light come on, your car is telling you that the fuel level has reached its reserves. Most carmakers build out fuel tanks with a reserve level near 10 to 15 percent of the total tank capacity. Many people will use this percentage to calculate how many miles can be driven before the gas runs out. There are new cars on the market that will automatically calculate these miles for you. The issue here is with those who become reliant on these calculations that are not always exact. Having fuel “reserves” does not mean you have a second, smaller tank of gas to tap in to.

Uncategorized /

How to Handle Clear Coat Delamination in University City

You love your car; it’s still going as strong as it was the day you purchased it. And whether that purchase was 5 years ago or 15 years ago, you want your car to continue running strong. But a number of hot summers in University City have begun to bake your clear coat to the point of peeling. This peeling is called clear coat delamination and it is common in a lot of cars from the early to mid-1990s.

There are good news and bad news to this process of clear coat delamination. The bad news? Once this process starts, you cannot stop it. This can be tough to hear when you love your car and want to take care of it. But, you can either learn to live with it, or come to terms with the problem and get it fixed. The good news here is if you do decide to get your paint fixed, it is very easy to match the existing paint on your car, and Paul Bros. can get it back to looking factory new again.

What Exactly is Clear Coat Delamination?

Common in many older cars, clear coat delamination is caused by extreme temperature changes. The two paints on your car (the base coat and the clear coat) expand and shrink at slightly different temperature. Over time, they can become loose. This process usually starts small but can spread rather quickly.

Another cause of the delamination can be from bad repairs. If your car is in an accident and taken to a shop ill-equipped to handle proper painting techniques, your car’s paint job can worsen. When incompatible paint products are used to fix a damaged car, the delamination process can occur.